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Remote Hearing Care
What a Remote Appointment Looks Like
Remote hearing care in Glen Burnie, MD connects you to Anne Arundel Audiology from your own kitchen table. Dr. Britney Ometz, Au.D. joins a secure session, asks what you are hearing, and pushes programming changes to your hearing aids through the manufacturer's app while you listen. Volume, clarity in noise, and streaming levels can all shift in the moment, so a small annoyance stops waiting for the next drive up Crain Highway.
Built for Patients Who Cannot Get Away
Not every adjustment needs a waiting room. Patients who work full time, or who drive in from Annapolis, Crofton, and Elkridge, use hearing aid telehealth to keep their care on schedule. The same audiologist who fit your devices runs the visit, with your fitting history and Real Ear Measurement targets already on screen. When something needs hands on it, we bring you into Suite 509 instead.
Remote Hearing Care FAQs
What patients ask about remote hearing care in Glen Burnie: which adjustments work over video, what you need at home, how coverage works, and when an office visit is still required.
They can. Current devices from the manufacturers we carry support remote hearing aid programming over a secure link between your smartphone app and our fitting software. During a session Dr. Ometz can raise or lower gain at specific frequencies, rebalance the two sides, change how aggressively noise reduction kicks in, and set Bluetooth streaming levels. You hear each change as it lands and say whether it helped.
Anything physical still needs an appointment. A cracked shell, a blocked receiver, a new ear impression, or a fresh audiogram all happen in Glen Burnie. Most patients end up mixing the two: remote sessions for fine-tuning, office visits for annual testing and repairs. Call 410-766-6320 to set one up.
Less than most people expect. Your hearing aids paired to the manufacturer's app, a phone or tablet with a working camera, and an internet connection steady enough for video. If the app is not set up yet, we walk you through it at your fitting or over the phone before the first virtual hearing appointment gets scheduled.
A quiet room helps more than any hardware. Every adjustment is judged by what you hear, so sitting away from the television or a running dishwasher gives Dr. Ometz a cleaner read. Having a family member nearby is useful too, since a familiar voice is a good test of speech clarity. Sessions usually run 20 to 30 minutes.
Coverage for teleaudiology comes down to your specific plan. Many carriers broadened telehealth benefits in recent years and now handle a remote hearing aid adjustment much like an in-office follow-up, though whether it is billed as a fitting service or a consultation changes the answer.
We accept Medicaid, Medicare, Blue Cross Blue Shield, Cigna, Aetna, and UnitedHealthcare, and our patient care coordinator verifies your benefits before the visit so the cost is known in advance. That includes patients who bought hearing aids elsewhere and want to move their care to us. Call 410-766-6320 and we will check your plan.
Annual hearing evaluations stay in person. Diagnostic testing needs calibrated equipment in a controlled space, and Real Ear Measurement requires a probe microphone in your canal, so neither travels over video. The same is true of earwax removal, new ear impressions, and repairs involving the shell, receiver, or microphone ports.
Past that, come in whenever you would rather be seen. Some patients never book a remote session at all and prefer every visit face to face, which is fine. Hearing care from home is here to remove a barrier for the people who need it. Our office is open Monday through Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 12:00 PM.
Take 45 Days to Be Sure
Every set of hearing aids fitted at Anne Arundel Audiology comes with a 45-day trial period. Wear your devices where life actually happens — at work, around the dinner table, and out across Glen Burnie. Real-world listening is the only test that counts. If they aren't right for you, return them within 45 days and the cost of the devices is refunded; the professional services already provided are billed as a service fee.
Patient Reviews
Anne Arundel Audiology holds a 5.0-star rating across 197 Google reviews from Glen Burnie patients and their families.
It Is Never Too Soon to Start Hearing Better
Glen Burnie patients rate Dr. Ometz 5.0 stars across 197 reviews for unhurried, doctor-led care built around your hearing goals.
Serving Glen Burnie & Northern Anne Arundel County
Visit Us in Glen Burnie
You will find us in Suite 509 of Crain Towers on Crain Highway, next door to Crab Town USA and around the corner from UM Baltimore Washington Medical Center.
- 410-766-6320
- Fax: 410-755-8766
- [email protected]
- Doctor-owned, women-owned hearing clinic
- Every visit with Dr. Britney Ometz, Au.D.
- Real Ear Measurement verification on every fitting
- All major insurances accepted, including Medicare
- Wheelchair accessible entrance and parking
“Dr Ometz had a very welcoming personality to this second time patient. I saw her for the utilization of a new device to remove excess wax from my ears...I wouldn’t hesitate to recommend her for an audiology evaluation and hearing aid devices if needed.”— Don T., Verified Google Review
Anne Arundel Audiology
Hearing Clinic1600 Crain Hwy S., Suite 509, Glen Burnie, MD 21061
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 12:00 PM |
| Saturday | Closed |
| Sunday | Closed |