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Your First Visit
What Your First Appointment Looks Like
Booking a new patient hearing appointment in Glen Burnie, MD puts you with Dr. Britney Ometz, Au.D. for the whole visit, not a technician and then a salesperson. Plan on roughly an hour. We go through your hearing history and medications, run a full diagnostic evaluation, then sit down with your audiogram and walk through it in plain language. Every visit is scheduled, so call or book online before coming in.
Patient Forms for Your First Appointment
Download and print any of the forms below to fill out at home and bring with you. Prefer to do it here? We will have the packet ready at check-in, so arriving about 15 minutes early gives you time to finish before testing starts.
Bring any previous hearing tests, audiograms, or hearing aid paperwork you can find. Comparing them against today's results tells us whether your hearing has held steady or shifted, and how quickly.
How Your Appointment Runs, Step by Step
Knowing the order of things takes the edge off a first visit. Here is how an appointment at our Suite 509 office in Crain Towers moves from check-in to a plan you can act on.
Check In
Arrive 15 minutes early to finish paperwork. Patients more than 15 minutes late are asked to reschedule.
Hearing History Review
Dr. Ometz goes through your medical history, medications, and the listening situations giving you trouble.
Comprehensive Evaluation
Otoscopy, pure-tone audiometry, and speech testing give a full diagnostic picture, not a quick screening.
Results & Recommendations
Your audiogram explained the same day, with options matched to your hearing, budget, and daily listening.
It Is Never Too Soon to Start Hearing Better
Glen Burnie patients rate Dr. Ometz 5.0 stars across 197 reviews for unhurried, doctor-led care built around your hearing goals.
Serving Glen Burnie & Northern Anne Arundel County
Visit Us in Glen Burnie
You will find us in Suite 509 of Crain Towers on Crain Highway, next door to Crab Town USA and around the corner from UM Baltimore Washington Medical Center.
- 410-766-6320
- Fax: 410-755-8766
- [email protected]
- Doctor-owned, women-owned hearing clinic
- Every visit with Dr. Britney Ometz, Au.D.
- Real Ear Measurement verification on every fitting
- All major insurances accepted, including Medicare
- Wheelchair accessible entrance and parking
“Dr Ometz had a very welcoming personality to this second time patient. I saw her for the utilization of a new device to remove excess wax from my ears...I wouldn’t hesitate to recommend her for an audiology evaluation and hearing aid devices if needed.”— Don T., Verified Google Review
Anne Arundel Audiology
Hearing Clinic1600 Crain Hwy S., Suite 509, Glen Burnie, MD 21061
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 12:00 PM |
| Saturday | Closed |
| Sunday | Closed |
New Patient FAQs
The practical questions first-time patients ask: how long the visit takes, whether a referral is needed, what to bring, how insurance is handled, and what happens after testing.
Plan for about 60 minutes. That covers your hearing history, a full diagnostic evaluation, and a face-to-face walk-through of the audiogram with Dr. Ometz. Because she is the only provider here, the person who tests you is the person who explains the results and the person who fits you later. If hearing aids look like the right step, we can review technology options and your insurance benefits in the same visit.
Arriving 15 minutes early to finish paperwork keeps the schedule intact. Patients who arrive more than 15 minutes late are asked to reschedule, since a shortened evaluation is not worth doing.
No. Anne Arundel Audiology is physician-independent, so you can call 410-766-6320 or schedule online without going through anyone first. A handful of insurance plans do require a physician referral for the audiologist visit to be a covered benefit, so a quick call to your carrier is worth it if you want the visit billed.
If your primary care physician or an ENT has already referred you, bring the referral paperwork and any recent records with you. Dr. Ometz will have the full clinical picture before testing starts, which usually means fewer follow-up appointments.
Bring a photo ID, your insurance card, a current list of medications, and any previous hearing tests or audiograms you can lay hands on. Your intake packet will be waiting at check-in, so arriving 15 minutes early leaves plenty of time to finish it before testing begins.
Bring someone with you if you can, whether that is a spouse, an adult child, or a friend. Speech testing with a familiar voice in the room tells us a great deal, and the conversations you actually want back are usually the ones at the dinner table, in the car, or at church. The office is in Suite 509 of Crain Towers, with parking on site.
We take all major insurances, including Medicaid, Medicare, Blue Cross Blue Shield, Cigna, Aetna, and UnitedHealthcare. What each plan pays for varies, so our patient care coordinator verifies your benefits before the appointment and tells you the out-of-pocket figure up front rather than after the visit. Evaluations and consultations here are billed services, not promotional giveaways.
Anything a plan leaves uncovered can be spread out with Cherry or CareCredit monthly payments. Call 410-766-6320 with your card in hand and we will start the verification while you are on the line.
Dr. Ometz goes through the audiogram with you the same day and explains what each part of it means for your daily listening. Sometimes the answer is a medical referral. Sometimes it is monitoring with a repeat test later. When hearing aids make sense, you see options across seven manufacturers, and you will be told honestly if an over-the-counter device would serve you just as well.
Fittings are verified with Real Ear Measurement, so the devices are confirmed to be doing what the prescription calls for rather than assumed to be. Follow-up adjustments and clean-and-checks happen here in Glen Burnie. Call 410-766-6320 with questions.