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Hearing Aid Repairs
In-Office Fixes for Every Major Brand
Most hearing aid repair in Glen Burnie, MD never has to leave the building. Anne Arundel Audiology services all seven manufacturers we carry, along with aids purchased elsewhere. Clogged wax guards, worn domes and tubing, failed receiver wires, blocked microphone ports, corroded charging contacts, Bluetooth that won't pair, reprogramming after a firmware update — Dr. Britney Ometz, Au.D. and her team take care of all of it at the bench while you wait.
When a Repair Goes Back to the Factory
Cracked shells, moisture inside the housing, and out-of-warranty rebuilds belong with the manufacturer. We document the fault, send the device out, track the return, and hand it back at our Crain Towers office, so you skip the support phone tree. When a repair changes what the device delivers, Dr. Ometz re-verifies the fitting with Real Ear Measurement before you wear it home. You will know the cost before anything is authorized.
Hearing Aid Repair FAQs
Common questions about hearing aid repairs in Glen Burnie: which brands we service, what gets fixed in the office, how long a factory repair takes, and how cost is handled.
Yes, and we do it regularly. Patients bring us devices from a previous provider, from a practice they left behind after moving to Anne Arundel County, or from an online seller. If the aids come from a recognized manufacturer, we can clean them, replace the consumable parts, and in most cases reprogram them to your current audiogram with Real Ear Measurement verification.
Where a device has aged past manufacturer support or sits outside warranty, we tell you that before any work starts, along with what your realistic options are. Bringing your hearing aids in for a look does not commit you to buying anything here. Call 410-766-6320 to arrange a service appointment.
The large majority of "my hearing aid stopped working" calls turn out to be quick fixes. Common in-office work includes wax guard and dome replacement, deep cleaning of receiver and microphone ports, swapping a failed receiver wire on RIC devices, new tubing on BTE aids, cleaning charging contacts, re-pairing Bluetooth, and reprogramming after a software update or a fresh hearing test.
Dr. Ometz also checks for moisture intrusion, battery contact corrosion, and feedback caused by an earmold that no longer seals. If the fault is an internal component that needs a sealed-unit rebuild, the device goes to the manufacturer. Otherwise most patients leave the same visit hearing normally again. Wax is a frequent culprit, so a cleaning appointment sometimes solves it outright.
Cost depends on the fault and on whether your devices are still inside the manufacturer warranty. Minor in-office service such as cleaning, wax guard and dome replacement, receiver swaps, and reprogramming sits at the low end, and much of it is already covered by the care plan attached to hearing aids purchased from us.
A factory rebuild on an out-of-warranty device is normally a flat fee that comes with a fresh warranty on the work. We quote every charge before authorizing anything, which is how this practice handles pricing generally. Call 410-766-6320 with your brand and model and our patient care coordinator will give you a realistic range before you drive over.
In-office work is normally finished while you sit there, often inside 15 to 30 minutes. Because every visit here is scheduled rather than walk-in, calling ahead is what gets you seen quickly. We hold short service slots through the week for exactly this reason.
Manufacturer repairs generally run one to two weeks from the day the device ships. Tell us if you depend on your aids daily and we will talk through what can be done in the meantime, including any loaner the manufacturer makes available for your model. You get an update at each stage rather than having to chase one. Call 410-766-6320 to get started.
Take 45 Days to Be Sure
Every set of hearing aids fitted at Anne Arundel Audiology comes with a 45-day trial period. Wear your devices where life actually happens — at work, around the dinner table, and out across Glen Burnie. Real-world listening is the only test that counts. If they aren't right for you, return them within 45 days and the cost of the devices is refunded; the professional services already provided are billed as a service fee.
Patient Reviews
Anne Arundel Audiology holds a 5.0-star rating across 197 Google reviews from Glen Burnie patients and their families.
It Is Never Too Soon to Start Hearing Better
Glen Burnie patients rate Dr. Ometz 5.0 stars across 197 reviews for unhurried, doctor-led care built around your hearing goals.
Serving Glen Burnie & Northern Anne Arundel County
Visit Us in Glen Burnie
You will find us in Suite 509 of Crain Towers on Crain Highway, next door to Crab Town USA and around the corner from UM Baltimore Washington Medical Center.
- 410-766-6320
- Fax: 410-755-8766
- [email protected]
- Doctor-owned, women-owned hearing clinic
- Every visit with Dr. Britney Ometz, Au.D.
- Real Ear Measurement verification on every fitting
- All major insurances accepted, including Medicare
- Wheelchair accessible entrance and parking
“Dr Ometz had a very welcoming personality to this second time patient. I saw her for the utilization of a new device to remove excess wax from my ears...I wouldn’t hesitate to recommend her for an audiology evaluation and hearing aid devices if needed.”— Don T., Verified Google Review
Anne Arundel Audiology
Hearing Clinic1600 Crain Hwy S., Suite 509, Glen Burnie, MD 21061
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 12:00 PM |
| Saturday | Closed |
| Sunday | Closed |